Currently, we have one open position available at Habitat For Humanity of Broward.

  • (Full Time) ReStore General Manager


(Full Time) ReStore General Manager




Do Something Extraordinary!  You’re recognized for your outstanding retail management skills that have boosted your company’s success.  But are you satisfied?  Imagine using those skills to build a better community in Broward County – transforming the living conditions for a deserving family in poverty, where they often live in cramped and deplorable places that they call ‘home.’ Now that’s doing something extraordinary.

Habitat for Humanity of Broward (HFHB) seeks a ReStore General Manager to lead our fast-paced retail operation on West Broward Blvd. in Fort Lauderdale and to manage an exceptional team! Habitat for Humanity ReStores – with 898 in the U.S. – are nonprofit home improvement stores and donation centers that sell new and gently used furniture, home accessories, building materials, appliances, cabinetry and more at a fraction of the retail price. Proceeds are used to build homes locally for hard-working, low-income families.  Open to the public, Habitat ReStore sells these items at significant discounts, providing an opportunity for everyone to save their hard-earned money and complete their home improvement and do-it-yourself projects affordably.


The right candidate will have retail leadership experience, an entrepreneurial attitude, and passion for helping those in need in our local community. You will generate revenue, meet budgets and maintain profitability objectives in support of HFHB operations through the acquisition, management, and marketing of ReStore products.   Create positive visibility and face of Habitat in the local community, presenting the mission and scope of Habitat for Humanity International and its Affiliates.




  • Responsible for the overall management of the Habitat ReStore
  • Drive donations, sales and profits of the ReStore to further the local affiliate mission.
  • Demonstrate and train staff in outstanding service to customers, donors, volunteers and others.
  • Establish and maintain relationships with potential and existing donors, including individuals, businesses, community and church groups to increase quality and quantity of merchandise donations.
  • Understand and communicate to all ReStore positions the Key Performance Metrics for all ReStore operations and how they relate/contribute to positive customer experience and high quality operations.
  • Ensure all personnel understand and can effectively communicate the Habitat ReStore, local affiliate and HFH missions to members of the public.
  • Effectively manage Habitat ReStore assets to ensure safety of employees, volunteers, customers and others, ensuring that licenses and other required information are maintained properly for government bodies and others as appropriate.
  • Liaises with Habitat for Humanity International when appropriate to capitalize on Supplemental ReStore Merchandise (SRM) or other ReStore development opportunities.
  • Maintain a safe, welcoming facility and ensure all the equipment is in working order.
  • Other duties assigned as needed by CEO/Executive Director.

Public Relations, Marketing and Advertising

  • Work with the Affiliate staff to develop marketing strategies tailored to both donors and customers —including social media, email newsletters and other promotional strategies.
  • Assume direct responsibility in procuring product donations and maintaining appropriate merchandise levels to drive sales.
  • Develop strategies to grow the business by actively establishing and leveraging community relationships.
  • Prepare and deliver (or supervise/participate in the delivery of) presentations in individual and group settings to create and expand long-term mutually beneficial relationships with current and prospective donors, civic/business organizations, governmental bodies and other non-profit organizations.
  • Plan and host events with local partners to increase awareness of opportunities to donate and shop at the ReStore.
  • Participate in developing, rolling out and measuring marketing and advertising programs to increase donations, sales and volunteer participation.
  • Develop and present proposals to the CEO for direct approval or support for presentation to the Board.

Staff & Volunteer Management

  • Hire, train, supervises and supports the ReStore Managers and their teams in the following processes: staff scheduling, donation pickups and intake, pricing, material handling, volunteer management, customer service, merchandising, sales growth, etc.
  • Evaluate, recognize and reward staff performance.
  • Work with designated affiliate functions, when required, to address violations of policy including safety, poor job performance or misconduct in a timely and appropriate manner.  Properly document incidents, and develop corrective actions.  Resolve situations involving volunteers in consultation with the Volunteer Director and the CEO, when required.
  • Work with the Affiliate Staff to recruit volunteers, emphasizing local volunteer retention and the development of a core volunteer program.

Finance and Administration

  • Develop and execute goals through Key Performance Metrics that meet budgeted targets and generate revenue in support of serving more families in the community.
  • Effectively manage Habitat ReStore assets to ensure safety of employees, volunteers, customers and others, ensuring that licenses and other required information are maintained properly for government bodies and others as appropriate.
  • Develop an annual budget in conjunction with the CEO and Finance Department, and meet budgetary goals, including gross sales and net revenue.
  • Implement and monitor systems for daily cash transactions and deposits.
  • Provide accurate accounting records of revenues and expenses as required or requested.
  • Approve employee recording of time worked.
  • Approve and ensure accurate coding and submit payable invoices on a timely basis.  Communicate questionable invoices to Accounts Payable and ensure expenditures are held within acceptable limits.
  • Identify gaps/problems/concerns and bring modification recommendations of existing policies to the attention of the CEO.

Reporting and Communications

  • Lead with honesty, integrity, and knowledge to foster the Mission and Vision of Habitat for Humanity, with each decision made.
  • Communicate with the CEO/Executive Director and Board of Trustees regularly, regarding store performance.
  • Provide reports of designated activities including but not limited to: sales, expenses, outreach activities and other areas of interest to CEO/Executive Director.
  • Keep CEO informed appropriately and timely of operational and financial matters.



  • Specific Habitat ReStore experience a plus.
  • 5+ years of retail management experience, or with increasing levels of responsibility, preferably in retail or nonprofit settings.
  • A bachelor’s degree or equivalent experience.
  • Excellent oral and written communication in English.
  • Excellent customer service skills.
  • Self-motivated individual who believes that diversity is a key to success.
  • Motivation to solve problems creatively and as a part of a team.
  • Familiarity with basic math calculations, Microsoft Office, and POS systems.



  • Willing to commit to a mutually-coordinated schedule.
  • Understand the Habitat for Humanity philosophy and the desire to promote it.
  • Ethical leadership demonstrating consistent high standards of integrity and accountability.
  • Excellent Leadership skills including: Associate selection, training, coaching and developing.
  • Team Building though positive and effective communications and strong interpersonal skills.
  • Innovation based on sound business acumen and consideration of a range of risk and reward factors.
  • Initiative represented by “a sense of urgency” energy, enthusiasm, attention to detail and follow up.
  • Adaptability . . . a quick, sound and positive decision maker in rapidly changing conditions; anticipating, addressing and solving problems.
  • A relationship builder for cooperative, mutually beneficial and long-term relationships.
  • Personal Presence, projecting a professional image in speech and demeanor in interactions with others in multiple venues and scenarios.
  • Patience to explain and teach various skills to both skilled and unskilled workers and volunteers.
  • Know the many different reasons people volunteer and the reasons Habitat chooses to work with volunteers.
  • Must be willing to understand the big picture of the Habitat Ministry and know that retail sales are only a part of the larger goal – to ensure a meaningful “Habitat experience”.



  • Ability to stand, walk, and maneuver to assist customers, volunteers and staff, standing most or all of day.
  • Work environment is indoors, with some office work.
  • Ability to safely lift and position up to 50 lbs. Job entails occasional bending, kneeling and reaching, often in awkward or tiring positions. Bulk of time will be spent standing, walking and otherwise assisting customers.
  • Must have a driver’s license and maintain a good driving record



Habitat for Humanity of Broward is a nonprofit organization. We see this as an excellent opportunity to produce a real, tangible difference in the community and in the lives of our amazing volunteers and partner families.


Position is fulltime.  Competitive annual salary will commensurate with experience.  No relocation assistance is available.  Health benefits are available.  A successful candidate must successfully pass drug screening, criminal background check and sex offender screenings.



Qualified applicants should APPLY ONLINE:


Please be prepared to answer questions including salary requirements explaining interest in the Habitat mission and this position.

Position is open until filled. Please accept our thanks in advance for your interest, and our apologies for not being able to respond personally to every application. No phone calls please.  


Habitat for Humanity of Broward is committed to improving the lives of low income families by helping them build and buy their own simple, decent homes. Habitat offers families a hand up, not a hand out. Every partner family devotes at least 200 hours per adult of sweat equity to help build their home or a neighbor’s home and secures a 0% interest mortgage provided by Habitat. Habitat supports partner families with training in budgeting, home buyer education, and home and landscape maintenance training. To date, Habitat Broward has built 417 homes locally.

View our interactive website to see our work in progress:



All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, marital status, national origin, or disability.

Habitat for Humanity of Broward is an Equal Opportunity Employer