image_ariel view of hurricane eye

Homeowner Hurricane Recovery

Habitat Broward Homeowners: how have you been affected by Hurricane Irma? Have you experienced a loss or suffered damage to your home due to the storm? Do you need to be connected to resources that can provide you assistance? If your answer is yes, please visit this page for detailed information and advice.

Do you need food or water?

There are several agencies assisting with aid in the area. Hands on Broward in conjunction with the United Way of Broward County have been key in leading volunteer efforts.  For more information visit: For help identifying resources, call 211.

Have you experienced a loss?

Florida residents with losses due to Hurricane Irma may be eligible for Federal Disaster Assistance from Federal Emergency Management Agency (FEMA). Individuals and business owners who sustained losses in designated areas can begin applying for assistance by registering online at or by calling 1-800-621 FEMA (3362). Telephones will operate from 7am to 10pm seven days a week until further notice.

Transitional Sheltering Assistance: FEMA may provide Transitional Sheltering Assistance (TSA) to eligible disaster survivors who are unable to return to their homes for an extended period and need shelter. TSA provides short-term lodging for eligible disaster survivors whose residence is uninhabitable or inaccessible. To be eligible for TSA, individuals and households must:

  • Register with FEMA for assistance.
  • Pass identity and citizenship verification.
  • Have a pre-disaster primary residence located in a geographic area that is designated for TSA.
  • Be displaced from their pre-disaster primary residence as a result of the disaster.
  • Be unable to obtain lodging through another source.

Applicants will need the following to apply: Social security number, daytime telephone number, current mailing address and address and zip code of the damaged property, and private insurance information, if available.

Has your home been damaged?

If your home has sustained significant damage, you should contact your insurance company. If you are unable to locate your insurance information, we are here to help. Email: and please provide your name and loan number if available.

Has the hurricane impacted your ability to make your mortgage payment?

Please email You may be eligible for a forbearance of your mortgage payment for up to 3 months.

Watch out for scams!

Watch out for people or companies that want a fee for helping you file an insurance claim or to access services. Con artists sometimes pose as government employees, law enforcement and insurance adjusters. Government employees never charge to help you get a benefit or service. Do not give out personal information to people you don’t know.

Be wary of contractors selling repairs door-to-door, especially when they ask to receive payment up front or offer huge discounts. Only hire licensed and insured contractors to work on your home.